Frequently asked questions

There is no minimum order on standard springs: you can order as few as 1 piece. Orders under 350 SEK (Sweden), 350 NOK (Norway), 350 DKK (Denmark) or 35 EUR (Finland) carry a small-order fee. For custom specifications, minimums apply and vary by complexity.

Yes, you can check out as a guest. Creating an account is optional but gives you your full order history, saved addresses and faster reordering, and new customers get 10% off their first order.

Yes. If you are logged in, your cart is saved automatically and will be there when you come back, even on another device. Guest carts are stored in your browser until you clear your cookies.

Orders placed before 14:00 on weekdays ship the same day, and standard delivery takes 2-4 business days. Express shipping is available at checkout, where delivery times and costs are shown. Shipping is free on orders over 2 500 SEK (Sweden), 2 500 NOK (Norway), 1 700 DKK (Denmark) and 250 EUR (Finland).

Yes, we ship to Sweden, Norway, Denmark and Finland. We do not ship to other countries. Shipping costs and delivery times are shown at checkout.

We accept major credit and debit cards, including Visa, Mastercard and American Express, and Klarna. Companies can pay by invoice in two ways: through Billie, directly at checkout with no account needed, or with an AxiSpring business account, with invoices from us, 30 days net and your own reference or PO number on every invoice.

Yes. Volume discounts apply from 6 pieces on springs and from 4 pieces on standard gas springs (11 pieces on traction gas springs and gas springs with welded eyes); the steps are shown on each product page. New customers get 10% off their first order when they create an account. For recurring or contract orders, contact us to discuss what we can do.

Yes. Single-piece orders are welcome on all standard stock items. For custom springs, we can discuss a sample run. Ask Springy or contact us with your specifications.

It depends on the movement and the space. Compression springs push and extension springs pull, both in a straight line. Torsion springs work by rotation. Die springs carry high loads in press tools and dies. Disc springs give very high force over a short travel, and wave springs save axial installation height. Gas springs give a controlled force for lids, flaps and hatches. Our free tools help you size compression, disc and gas springs.

The colour shows the load class, but it differs between series. ISO 10243: green light, blue medium, red heavy, yellow extra heavy; ISO D adds light green (extra light) and grey (ultra heavy). Raymond NAAMS: blue medium, red medium-heavy, bronze heavy, green extra heavy. The colours are not interchangeable between Raymond and ISO, so always choose by series and specifications, not by colour alone.

N series: fixed force, black tube, nitrided rod. V series: like N but with a valve, so the force can be reduced on site. S series: fixed force in stainless steel AISI 316 for marine, food, medical and chemical environments. X series: stainless steel with a valve. N and S springs are filled to the ordered force at the factory and cannot be adjusted, so choose V or X if you are unsure of the force. The force can be reduced but never increased.

Standard gas springs extend the rod and support lifting, the standard choice for lids and flaps. Traction gas springs pull the rod in, for downward-opening flaps, hatches and ramps. Lockable gas springs can be held in any position and are released with a lever or a Bowden cable. Welded eye gas springs have eyes welded on instead of threads, so no end fittings are needed.

No, lockable gas springs are sold without one. Choose a lever release or a Bowden cable release (M10) in the end fittings collection. The release system screws onto the piston rod and also serves as the mounting point at the rod end. The gas spring configurator suggests the right one.

The thread of the end fitting (M4, M6, M8 or M10) must match the thread of the gas spring. The length R of the fittings at both ends adds to the installed length. In the gas spring configurator you choose a fitting for each end, see the total length and add everything to the cart as a set.

Discs stacked in the same direction (in parallel) multiply the force while the travel stays that of one disc. Discs stacked in alternating directions (in series) multiply the travel at the same force. Combining both gives more force and more travel. The disc spring stack calculator finds springs and stacks for your required force and length.

A wave spring washer is a single stamped ring for short travel, axial play compensation and bearing preload. A wave spring has several connected turns of flat strip, giving more travel than a washer and often a lower installation height than a helical compression spring. Both are in the wave springs collection.

AxiSpring has over 16,000 standard springs online: compression, extension, torsion, die, disc, wave and gas springs, plus end fittings, all with full technical data and prices directly in the web shop. We also have access to around 40 million parts in stock. We deliver to Sweden, Norway, Denmark and Finland in 2 to 4 business days. If no standard spring fits, we make custom springs.

d = wire diameter (mm) · Do = outer diameter (mm) · L0 = free length, the unloaded length (mm) · L1 = loaded length (mm) · F1 = force at L1 (N) · n = number of active coils · R = spring rate, the force per mm of compression (N/mm). Die, disc, wave and gas springs and end fittings have their own symbols, explained next to each table.

Compression and extension springs come in spring steel (EN 10270-1 SH) or stainless steel 1.4310. Disc springs come in Ck75/Ck67, chrome vanadium 51CrV4 or stainless steel, and gas springs in steel or stainless steel. The material is shown on each product page and can be used as a filter in every table.

Yes, our standard springs are RoHS compliant. Material certificates are available on request. Contact us with the SKU and your requirements.

Most compression springs conform to EN 15800 tolerances; some ranges are made to a factory standard. Disc springs are made to or similar to EN 16983 (DIN 2093), and die springs follow ISO 10243 or Raymond NAAMS. The tolerance class or standard is shown on each product page.

Use our compression spring calculator: find a stock spring from your installation space, lengths and forces, or design a spring to EN 13906-1. You can also ask Springy (the chat bubble in the bottom right): describe what you need and it will guide you.

Spring rate is the force needed to compress the spring by 1 mm, in N/mm. It is calculated as R = G·d⁴ / (8·Dm³·n), where G is the shear modulus of the material, d the wire diameter, Dm the mean coil diameter and n the number of active coils. The calculator does this automatically.

Buckling is when a spring bends sideways under load instead of compressing straight. The risk increases when the free length divided by the mean diameter (L0 / Dm) exceeds about 2.6. The calculator flags this automatically. If your spring is at risk, add a guide rod or tube, or choose a shorter or wider spring.

Closed and ground ends have the last coil pressed flat against the next coil and ground, giving a flat, stable bearing surface. This is the standard for precision applications. Open ends leave a gap and are less common in engineered assemblies.

Use the gas spring configurator: choose type, length, stroke, force and end fittings and see matching gas springs. For lids, flaps and hatches, the lid and flap calculator works out the force and mounting points from the size and weight of the lid.

You receive a confirmation email immediately after placing your order. If it does not arrive within a few minutes, check your spam folder or log in to see your order history. Still unsure? Contact us with your email address and we will look it up.

In-stock orders placed before 14:00 on weekdays are dispatched the same day. You receive a shipping confirmation email with tracking once your order is on its way.

If your order has not yet shipped, contact us as soon as possible at info@axispring.com and we will do our best to make the change. Once an order has been dispatched, we cannot modify or cancel it.

Contact us immediately at info@axispring.com with your order number and the correct address. We can update it as long as the order has not yet shipped.

Yes. With an AxiSpring business account you add your PO number or reference to each order and pay by invoice with 30 days net. Without an account, send your PO through the contact page and we will send you a payment link.

Yes. Contact us with your order details or a link to the items in your cart and we will email you a proforma invoice. This is useful if you need internal approval before paying.

Email us at info@axispring.com with your order number and what needs to be corrected, for example company name, VAT number or billing address. We will issue a corrected invoice promptly.

Failed payments are usually caused by incorrect card details, insufficient funds or the bank declining the transaction. Try again or use a different card. If you are paying via Billie, contact us and we will help.

Yes. We work with manufacturing partners who can produce custom wire diameters, outer diameters, free lengths and materials. Ask Springy first, as it may find a close standard match. If not, send us your requirements and we will provide a quote.

The key parameters are wire diameter (d), outer diameter (Do), free length (L0), number of active coils (n), material and end type. Add the forces and lengths you need in operation if you know them. A drawing helps but is not required.

Lead time is typically about 5 weeks, depending on complexity and quantity. The exact lead time is confirmed with your quote, so contact us early in your project.

For business customers (B2B), all sales are final and we do not accept discretionary returns. Returns are only accepted where goods arrive damaged, defective or incorrectly delivered. Consumer customers (B2C) may return standard items within 14 days under the Swedish Distance Contracts Act. Custom-made or specially ordered items cannot be returned.

We are sorry about that. Email us at info@axispring.com with your order number and a photo of what you received, and we will resolve it promptly.